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Case Study. Ecommerce. Ads and email.

Cartier needed the ecommerce basics done with discipline.

I worked on ecommerce ads and email marketing. The goal was simple: turn attention into repeatable sales paths instead of one-off traffic spikes.

Ecommerce ads, email marketing
AdsAcquisition
EmailRetention
FlowSystem
Ecommerce adsEmail marketingCampaign structureOffer sequencingConversion copy

Why it mattered

Ecommerce looks simple from the outside. Run ads, send emails, sell products.

In practice, the money is in the details: the offer, the landing path, the abandon flow, the timing, the creative angle, and what happens after the first purchase.

The situation

Cartier needed help across paid acquisition and email marketing.

The work was focused on building a more complete sales system, not just launching isolated campaigns.

The conflict

Most ecommerce brands treat ads and email as separate channels.

That creates waste. The ad creates the first intent. Email captures the people who were interested but not ready. The offer and product page decide how much of that attention converts.

What I did

I worked on the paid ad angles, email marketing, and conversion flow.

The focus was practical: make the product easier to understand, make the offer clearer, and make follow-up do real work after the first visit.

Resolution

The engagement was a reminder that ecommerce growth is rarely one tactic.

The lesson: paid ads create the spark, but email and offer design decide how much of that spark turns into revenue.

What this proves

  • Ads and email should be designed as one system.
  • The follow-up flow is part of the acquisition strategy.
  • Simple ecommerce work still needs product thinking.

Quick answers

What did Carlos do for Cartier?

Carlos worked on ecommerce ads, email marketing, campaign structure, and conversion copy.

Why include this case study?

It shows the same systems thinking applied to ecommerce: acquisition, retention, and offer design connected together.

Was this a public brand case study?

This was a private ecommerce engagement, so the page keeps details focused on the type of work rather than confidential numbers.

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What I am building now

For the past years, a lot of my time was tied to long contracts with CGMA and Domestika. Around that work, I kept building my own products. That matters because every product forces the same work in a tighter loop: product decisions, AI workflows, onboarding, pricing, conversion, retention, and the small details that make people come back. This case study shows the client work. The projects show what I learn when I have to ship the whole system myself.

See the projects