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Case Study. Online school. Funnel repair.

Think Tank was paying about $297 per lead. Two weeks later, the same audience was producing leads at $4.82.

I first helped Think Tank build the beginning of its online education business into a couple of million. Years later, after the business had grown and then declined, they brought me back to fix the funnel, offer, and lead magnet system.

Funnel repair, offer strategy, lead magnet, paid acquisitionThink Tank Training Centre site
$297Old average CPL
$1,400High CPL spikes
$4.82New average CPL
Funnel repairOffer strategyFree Maya courseScholarship funnelPaid acquisitionLead generation

Why it mattered

Think Tank Training Centre had a serious acquisition problem.

They had been paying about 297 per lead on average, and sometimes as high as 1,400 per lead. For an education business, that is not just a media buying issue. It means the value exchange is broken.

The situation

I initially joined Think Tank to help them at the beginning of their online education push. We grew that to a couple of million.

Then I left. The company kept growing and reached around 11 million a year. After that, the business went downhill, and they reached back out to me to help fix things.

The conflict

The same audience was still there. The same market was still there. The problem was the path.

The funnel was asking for too much too early. The offer did not make the next step feel obvious enough. Students needed a useful first win before being routed into the bigger scholarship conversation.

What I did

I fixed the funnel, tightened the offer, and released a new lead magnet: a free Maya course that led into a scholarship path.

This was not a new audience trick. It was the same audience and the same people, but with a better value exchange and a cleaner conversion path.

Resolution

In two weeks, the average cost per lead moved from about 297 to 4.82.

The lesson: when paid traffic gets expensive, the answer is often not a new targeting hack. It is a better reason for the right person to raise their hand.

What this proves

  • A good lead magnet teaches something real before asking for commitment.
  • Offer clarity can change acquisition economics faster than channel changes.
  • Funnel repair starts by asking what the user gets before the company asks for the sale.

Quick answers

What did Carlos do for Think Tank Training Centre?

Carlos helped repair the funnel, tighten the offer, and create a free Maya course lead magnet that routed into a scholarship path.

What were the numbers?

The prior funnel averaged about 297 per lead and sometimes reached 1,400 per lead. After two weeks of work, the new average cost per lead was 4.82.

Why did the fix work?

It changed the value exchange. Students got a useful first step before being asked to move into the larger program path.

Public context: Think Tank Training Centre public site

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For the past years, a lot of my time was tied to long contracts with CGMA and Domestika. Around that work, I kept building my own products. That matters because every product forces the same work in a tighter loop: product decisions, AI workflows, onboarding, pricing, conversion, retention, and the small details that make people come back. This case study shows the client work. The projects show what I learn when I have to ship the whole system myself.

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